Project Administrator

Role Description

Project Administrator
Monday-Friday, 9am-5pm
Fully Office Based in Crayford
Up to £23k Per Annum

Key Responsibilities:

• Support the Construction Manager (CM) as required in their day-to-day duties and responsibilities. E.g. maintain all necessary spreadsheets, records, diaries, create/compile bespoke reports, compile job sheets, customer scheduling site visits, customer/client meetings, purchase orders, surveys and supplier information, etc. Training provided as required and recommended by the CM
• Support the CM to record warranty breakdowns, identifying root cause. Identify trends and action as required, aiming to reduce levels in line with company objectives.
• Assist the CM to manage and maintain customer databases/portals as per contract requirement.
• Support all areas of the business as appropriate (e.g. repair team, project team, sales team, administration team and compliance) with clear, accurate and timely communication and information as and when required
• Maintain an ongoing dialogue with customers/clients regarding the condition of the project
• Answer and direct incoming telephone calls as appropriate
• Monitor and distribute incoming emails from shared inboxes
• Liaise with customers to ensure work is carried out at a mutually convenient time
• Work with our management team to ensure data protection compliance
• Attend and minute Project Team and engineer meetings, etc. Attend other management meetings as required

Qualifications:

• Proven administration experience preferred
• Proficient in IT and Microsoft Office preferred
• Strong organisational skills with high level of attention to detail and accuracy
• Good communication (verbal/written), negotiation and relationship-building skills
• Recognise the importance of presentation, spelling and grammar
• Adept at problem solving and dispute resolution
• Experience of maintaining confidential records
• Strong organisational skills with the ability to multi-task
• Excellent customer care and time management skills. Professional telephone manner
• Ability to work under pressure with a positive and ‘can do’ attitude

Braundton Consulting is a recruitment agency recruiting on behalf of a client.