Internal Sales Executive

Role Description

Monday to Friday, 8:30am – 5pm.

Office Based in Bexleyheath (one day working from home after a successful training period)

Our client based in stunning offices in Bexleyheath are looking for an internal sales executive to join their team. The purpose of this role is to drive business growth by increasing the number of quotations produced in various sales areas across the country. Your main responsibility will be to efficiently process, qualify and quote new leads that are generated by the website and field sales team as well as to support in the generation of new leads through outbound sales activity. You will also be providing information to potential clients to help them make informed decisions on pricing, timeframe and suitability of their products.

Key Responsibilities –

• Follow up, evaluate and qualify incoming leads to determine their potential as qualified sales opportunities.
• Initiate contact with prospective clients to gather necessary information, understand their requirements, and provide preliminary information about our products and services.
• Build accurate and competitive quotes that meet customer specifications and requirements via our online tool.
• Collaborate closely with the Sales Team to provide them with the necessary support, including follow-up on quotations, additional information requests, order processing and appointment scheduling.
• Utilise our Customer Relationship Management (CRM) system to track and manage leads, quotations, and client interactions.
• Stay informed about industry trends, competitor offerings, and customer preferences to tailor quotations effectively.
• Assist Area Sales Team with generating regular reports on quotation activity, conversion rates, and other relevant KPIs to assess and improve performance.
• Perform product demonstrations for clients when required.
• Additional/different appropriate responsibilities to ensure the needs of the client and business are best served, at all times.

Skills & Knowledge Required –

• Proven experience in a similar role in sales.
• A dynamic, fast-paced and motivated attitude to converting leads and seeking opportunities to sell.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Good administration skills.
• A customer-focused mindset with a passion for helping clients find the best solutions.
• Proficiency in using CRM software and Microsoft Office Suite including Dynamics 365 & Business Central.
• Ability to work independently and as part of a team.
• Resilience, flexibility, and patience.

If this sounds like the role for you, apply now!