Entry Level IT

Role Description

Our client is seeking a Workstation Configuration Engineer who is passionate about all aspects of IT, you will be responsible for working within the Solutions Delivery Team as a first port of call for customer builds to provide technical assistance when users procure new laptops or desktops. You will be working alongside Senior Technicians to make sure that newly procured desktops and laptops are built to a good standard and are ready for users to use for their day to day.

This is an fantastic opportunity for anyone who has a real passion for IT and is looking to begin their career with a company who will help them grow and progress.

In addition, this role is an opportunity to learn and grow within the organisation. There will be internal training provided and if you are willing to gain relevant qualifications and accreditations, ultimately, you’ll be developing your IT skills and we’ll be happy to help you achieve this.

Duties

· Configuring newly purchased devices for End Users.

· Completing device configurations for on-site projects.

· Occasionally providing cover for members of the Support Team

· Configuring devices to the company standard.

· Responsible for ordering, receiving equipment, booking in, and checking devices.

· Communicating with clients regarding orders, configurations and deliveries.

Preferred Skills

• Be enthusiastic about IT.
• A general understanding of windows based workstations & using an IT focused ticketing system.
• Be people orientated – keen to go the extra mile to help solve client problems.
• Be a strong communicator and detail oriented.
• Be able to multitask and manage tight timelines and deliverables.
• Prioritise and work in an organised fashion.
• Be able to work under pressure and with a heavy, dynamic workload.
• Think creatively, stepping outside the box where necessary and challenging the status quo.

Preferred Qualifications

The following qualifications are desirable but not essential:

• Computer Studies within a A-Level/Diploma Level Standard
• Personal experience with Computing
• Any form of official certification.
• Basics of Networking
• Basics of Office 365 (Experience a bonus)

Salary and Benefits

Company Pension, Company Pool Table & Games Room, Quarterly Company Events / Teambuilding, Flexible / Hybrid Working Policy, Internal Training Programme & Access to Training Portals, Opportunities to Progress, Company Uniform, Paid Expenses & Mileage, Career Roadmap & Planning, Company Laptop & Monthly Employee Recognition & Annual.

Hours 8.30-5.30pm Monday to Friday