Charity Administrator

Role Description

Based near Waterloo ( 3 days in office 2 from home)

35 hours a week, Monday to Friday 9:00am – 5:00pm

Our client, a wonderful charitable organisation are looking for a charity administrator to join their fabulous team. The purpose of this role will be to provide administrative support to the charity team helping to process grant applications and payments.

Key Duties –

• Assist with the maintenance of the charity database, converting applications for grants,    updating records and maintaining the filing system
• Administering grant applications on the database, reviewing applications against     criteria and converting to applications on the database, then assigning to Grant Making Committee (GMC) meetings as applicable
• Producing the relevant database reports for the GMC quarterly meetings.
• Undertaking general grants correspondence and answering enquiries.
• Undertaking the logging of updates and thank you letters on the database.
• Working on the ongoing update of the database functions with HSF’s database                 developer
• Assisting with the general upkeep and development of the Charity social media pages    with news, events, visit reports and reports from charities on grants made to them by the charity
• Answering the telephone to a variety of people and either being able to deal with their enquiry or direct them to the relevant department
• Ensuring data accuracy in all aspects of work
• Assisting with information for the Charity’s twice-yearly newsletters.
• Any other ad hoc projects as required
• To act professionally at all times and ensure the ethics and ethos of the company are     followed.
• To be able and willing to work occasional evenings and weekends as required (time off in lieu will be given)

Person Specification

Knowledge, skills and qualifications

• Strong administration skills with the ability to work under pressure within a busy department
• Good knowledge of Microsoft Office and are a confident user of Microsoft Excel
• Demonstrated ability to analyse information and provide solutions.
• Excellent communications skills verbal and written.
• Experience of Salesforce CRM is desirable.

Abilities and Behavioural Competencies

• Enthusiastic and an excellent team player
• Keen to learn and enhance your skills.
• Commercially aware with exceptional client focus
• Able to build and nurture profitable relationships.
• Organised with the ability to multitask.
• Customer-focused and results-oriented
• Conduct standards and expectations.
• Ability to use initiative and be self-motivating
• Ability to work independently, managing competing priorities within an agreed timeframe

If this sounds like the role for you, apply now!