Account Manager

Role Description

Account Manager
London
£30k-£35k Per Annum – Experience Dependent
Monday-Friday, 8am-5pm

Our client, based in central London, is looking for an account manager to join their dynamic, growing team. The objective of this role is to ensure the safe and correct delivery of agreed services between the business and any client or contract. Keeping within the agreed terms of any agreement or contract the Account Manager will utilise the pool of engineers available and any sub-contractors to deploy to the client to fulfil their request, using the business systems to track and finance the works. This is fast paced and challenging role. You will need to work efficiently and flexibly.

Duties include, but are not limited to:

• Mobilisation of a new client or contract – will include an agreed period to have captured key issues like compliance, resourcing, finance etc… (there is a process guide to follow for this)
• Engineer management – allocating jobs to in-house team – attending monthly toolbox talk – one to ones – checking job sheets etc…
• Sub-contractor management – Scope agreed between all parties – contract set up on click – regularities as per PPM’s and date schedule to issue out financing – overlooking each process — managing monthly KPI’s
• Client Management (As above) – managing monthly KPI’s
• Delivering at a fast and efficient turn-around time all client or business requirements working either within the demand timelines of the client, or the agreed SLA’s
• Onboarding a client – application form T&C’s, rates, costs
• Communicating with clients
• Using in house and client specific systems to allocate works

Core skills and experience needed:

• Ability to multitask and stay organised.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills
• Being through and process driven
• Proficiency in Microsoft office suite
• Proven experience in account management
• Professional email etiquette
• The ability to troubleshoot and work on solutions.

Braundton Consulting is a recruitment agency, working on behalf of a client